Everyone was great!! Forgive me, I can’t remember everyone’s name but those I can are Ruby, who went above & beyond with dealing with my insurance, PCM, getting me squared away, Dr. Shah who performed my procedure, the PA (lovely Doc ), Barbara, the girls out front, Samantha, the girls the prepped me explained everything in detail as we went along, the anesthesiologist (sleep Doc) I literally went to sleep within 10 secs & woke in recovery. My discomfort was minimal & they beyond to accommodate me. My husband was able to watch the procedure on the monitor in the family room. Everyone was professional, personable & a pleasure. They checked up on me later in the day!! I highly recommend the American Sinus Institute.